![]() Upload the Logfile.pml file using the file upload link provided by your Support agent.įor issues with Malwarebytes software during startup, use Process Monitor to create a boot log.To save the logs to the default location, click OK. In the Save To File window, click All events. ![]() To stop logging, open Process Monitor, then click File > uncheck Capture Events. ![]() Be sure to note the time when the issue occurs while capturing the event. Press Win + R and type gpedit. Once Process Monitor is open, reproduce the error. Adds support for new Windows 8 features by giving the processes hosting immersive applications a distinct highlight color. You can use Windows' built-in event logging (assuming you're not on some cheap edition that doesn't have it).To start logging, double-click Procmon.exe to run the tool.Close all other programs open on the computer. Open the applications you are troubleshooting, including Malwarebytes software. ![]()
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